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No. 385581
I actually got home just now from asking for my first (they never paid), and final paycheck.
I quit my job yesterday morning. I needed my pay because I was resigning, and there was shock. Apparently the manager I told yesterday I was quitting, told no one else like he was supposed to. There was a whole ordeal of paperwork I was supposed to sign, but this morning, I was just given a notepad and told to write down my reason for quitting as transportation issues. In reality, the management was absolute shit.
The Walmart I worked at is supposed to employ about 600 people; it looked to have no more than 40 people while I was there. It was horribly understaffed, nothing got done. Merchandise was all over the store, broken, hazardous waste too. Nothing ever got put back, stock boys never did their job. Products are in cases, and none of the employees were given the keys, so customers would wait 45 minutes just to get their $5 items. Online pick up was the same way. Only 1 cashier and 5 open self-check-outs for a store that's got hundreds of people coming in and out throughout the day.
I was the "customer host" where I had to confront customers who forgot to pay or were stealing. I was never properly trained, nor did I have a walkie to call in management when a fight broke out. I was on my own. I had customers make sexual advances, where management was nowhere to be seen to report the incident. I could not leave my post, but somehow had to keep my section of the store clean, while also reading receipts, making people go back and pay.
Cashiers never knew what they were doing, so taking off tags was a bitch. Things get really hectic when you're a 108lb white girl telling a strong, angry black customer he forgot to pay. They think I target them because of their race, when the reality is, I'm only allowed to scan certain items, which he happened to have. No security came up to help me, and things could have turned really bad.
Managers also made fun of disabled customers, and the ethics hotline does nothing, rather, they tell the very managers you're calling against what is happening, leading to mysterious "schedule changes," aka less pay. We had several disabled customers who purchased large amounts of goods ($400 worth), and they were not allowed to take their motorized carts outside. The customer reasonably asked if I could assist her out, but I am not allowed to leave my post, I told her I needed to call management. I had no walkie and had to leave my post, and ask a cashier to call for me. After 30 minutes, management never came, the customer became angry, accusing me of not calling. I was having difficulty listening to her, offering her assistance, while simultaneously trying to read the receipts of 3 people and making sure two other people didn't sneak out the door. I'm supposed to have another customer host at the door with me, but management doesn't want to spend the money to hire enough people. What makes it bad, is they never taught me what to look for on the receipts. I didn't get any real training, I was winging my job, which made it incredibly difficult to be timely.
My final straw was when I got in trouble for not knowing who to call when the cashiers, the return desk, credit services, AND a vendor ALL needed me to call management around the same time, and I didn't have a walkie. They all wanted me to remember their long request (of code numbers I couldn't remember because I didn't know what they were, no training), and I still needed to greet everyone coming though the door and print stickers for returns. I was so overbooked trying to remember these things, that my area got trash, and maintenance got upset with me, "Remember to clean your station! It's your job!" I do remember, I'm too busy! There's supposed to be two people to a door!
Additionally, some customers were upset with me; I didn't give them return stickers because they ignored me when I asked them if they were doing a said return. My last straw was when services got upset I was allowing customers to stand in the return line without receipts. I already told the goddamn customer, they don't listen. They ignore me and stand in line anyway, and even get really angry; I let them wait in line 45 minutes in line just so that services can tell them they can't return without a receipt. Hilarious, and worth getting yelled at for.
All of this for part-time, minumum wage, and the job can be up to a 45 minute drive one-way. I can take crappy customers, but I expect a certain level of decency from managers. I'm not risking my safety anymore, because there were a lot of instances I needed a manager I haven't mentioned, and they never came.
No. 385601
Yes, once when I was in a seasonal position at a clothing store. I had never worked retail before. Training consisted of 3 days of watching videos. I was then placed by a register.
None of my coworkers wanted to help me even a little. If I asked anything, they would do an exaggerated sigh and make me feel bad about it. I was by myself, I never had worked retail in my life. Customers would yell at me for my incompetence, and I didn't know what to do a lot of the time so all I could do was apologize at them until they left. On Black Friday something in the system got messed up, for every customer who wanted to pay with card we had to call some credit security number and get a verification code from them, which took around 10 minutes per customer. Either the customer and I would sit in silence while the credit people put me on hold awkwardly or they would yell at me.
I was then transferred to working in returns/online order pickup, which was even more miserable. Every day, at least 3 people would scream at me for a good ten minutes at least. There was this one lady who slapped my hand away when I tried to give her a receipt. A lot of the time the online order they requested just wasn't there for whatever reason, very awkward to say
>so sorry, I know you already paid for your order but it isn't there. I'll try to call someone who may or may not answer to get your order together, if they don't pick up I'll go myself I guess, sorry to anyone who is in line.
People would yell at me for the quality of the product, for not being fast enough, etc. Some of what they said was justified and true, but I was trying my best everyday to be polite and kind to everyone, I just had not received any real training. I came home crying every day I worked there because some people are just nasty. Most of them were the stereotypical "can I speak to the manager" middle-aged white women. I can understand being frustrated, but not to the extent you continue screaming at someone who is obviously apologetic and trying to remedy the situation.
Rather than quitting on the spot, I did something shitty and got myself fired. Since I was alone a lot, I was thinking "if I just left right now, would anyone notice I was gone?". So for a month I would go to work, clock in, leave the building, and clock out when my shift was supposed to end. They caught on eventually (but I got a month of wages I didn't work for).
Since then, I have never worked retail. I only do food service for my part time jobs. Sometimes I get paranoid that what I did will fuck me over because the place I worked at was very big, also I feel too embarrassed to walk around the mall where the store was as well.
No. 385666
>>385601How did you so stealthily sneak in and out of work for the shift times whilst dragging around such giant balls?
As long as you don't include it in your resume I wouldn't worry about it following you, since you managed to get a whole month of wages then they clearly couldn't prove all of what you did or else they wouldn't have paid you and would have even pressed charges. Obviously avoid working in that company and maybe even that mall, but it's not going to follow you to a different city or into another work sector. You'll be another faceless outrageous story for the managers to tell each other over beers, but stuff like that happens all the time in chains with a high turnover rate.
No. 385689
>>385601It's fucking hilarious and speaks to the shittiness of retail that you managed to clock a month's worth of shifts that you never worked and no one noticed the whole time.
I've never quit on the spot in person. I've left plenty of retail jobs by just not showing up the next day and blocking the store phone number. Or emailing in a stupid shitty excuse ("my mom's dying") that I couldn't work there anymore then never checked the response. It's stupid and I feel bad for doing these things instead of quitting like a normal person. Currently I'm struggling to find employment so maybe that's my karma.
No. 385698
>>385666We would clock in on some random register. There was a register set up in a private area, I think so that the people working in online returns could scan the receipts. I would wait until no one was there, sign in, and leave as stealthily as I could. Same thing for clocking out. If I was working long enough to get a lunch, I would come a bit early before my shift ended, like an hour before, take my "lunch" and hang out in the break room. Then I would hang around the store folding clothes for another 30 min and then clock out.
>>385689I don't understand why anyone would work retail over food service for minimum wage work. I worked at a literal McDonalds for an entire year and was treated much better, the customers were generally polite and my coworkers were fun. Retail somehow manages to be both incredibly stressful and boring as hell.
No. 385728
>>385721The McDonalds I worked at was one of the nicer ones, maybe I wouldn't recommend it if the one in your area is in a seedy location. The job is incredibly simple, you can learn everything in a week. Most people are in a better mood too and are nicer to you. I think in retail customers come frustrated because they have already been shopping for some hours.
Both pay minimum wage, only difference is that you have to dress up and look fashionable if you are working with clothes.
No. 385908
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I fantasized about just walking out of my old job mid-shift because I was so sick of the drama and gossip that came from my coworkers, my managers unwillingness to actually deal with it properly, being forced to deal with dangerously unhygienic situations, and the horrible turnover rate we had because the job was so hard. I felt like I was the only worker there who actually gave a shit about doing a good job and having a nice work environment.
I was scared to quit at first but after having a breakdown at work in front of one of my managers and my other manager not giving a shit that I was injured and couldn't finish my work for the day, I said fuck it and put in my 2 weeks notice the next day. I would've just quit right there, but I wanted the rest of my PTO so I stuck it out. Surprisingly, the bitch manager actually wrote me a letter of recommendation, which is another reason I stuck around for 2 weeks.
>>385853I hope you got that raise in writing and they don't try to fuck you over once the think they've reeled you back in.
No. 386059
I have a story, but i didn't necessarily quit, i just got myself fired.
I remember my first job at 18 years old in Mcdonalds. My cousin got me the job since he used to work there and put in a word for me. I also got another offer from a different McDonald's that was further away. After accepting the job in the closer Mcdonald's, my training consisted of a high speed explanation of how to do things. I got yelled at immediately for not knowing what i was doing because i hadn't been taught everything and i was really flustered. The other employees would get pissed off when i asked for help. For the first week i was like, OK i'm new, it's OK, i'll get better.
Fast forward 2 weeks, i still don't have a proper schedule, everyone hates me because i wasn't a social butterfly like my cousin, who they adored. I got shouted at even though i was doing everything correct and was trying my best. They would always find something to nitpick me on, people would talk shit about me constantly.
Every time i got a call for me to go to work, i wanted to cry. You'd think that working in fast food, the customers would be the people who make me want to kill myself, but no. Apparently managers think i am a piece of shit because i don't want to overshare my life with the other workers that would rather see me gone (maybe dead) and because i don't smile enough, even though nobody else is smiling. I could tell every time they called me, the managers were doing everything in their power to avoid having to bring me in and only did so because they were desperate.
I told my parents how bad work was, they didn't care. My mum told me if i quit, she would beat me up. She also kept in correspondence with my manager who updated her on everything. He probably told a bunch of lies.
One day, I just decided to give up. My managers decided i was too useless on the till (it's almost as if shouting at me and making me anxious isn't helping me think), So I was set to the task of filling boxes of chicken nuggets and i just decided to not put any effort into it. Thankfully i got fired 10 minutes after for letting the chicken nuggets go cold all over the counter and being slow. I cried because i thought my mum was going to scream at me. Whilst i was still traumatised by the experience, my sister decided to scream laugh down the phone to her friends about my failure. Oh, and i only got paid £4.25 an hour.
This job messed me up so bad because i was already a very anxious person, and had self esteem issues. I thought i was a failure in life and i would never ever find a new job.
I now work in primark where i get paid £7.95 an hour. Sure the customers can be little shits sometimes, but they don't compare to anything that went down in Mcdonalds. I never get nagged at, shouted at, in fact i even get praise for doing a good job and they literally give me as much overtime as i want when i have time off from uni. And a proper fucking schedule.
No. 386090
>>386078Myself, I liked waiting tables (or at least tolerated them), but then our black customers tended to tip the best (Japanese restaurants are like that).
I quit on the first day of a bookkeeping gig for the first time in my life recently; the job itself was okay, but it was a horrible commute and the place might as well have been on fire as far as organization was concerned. Much as too many cooks spoil the broth, too many accountants ruin the books.
Just a rule of thumb I've adopted since; the more government funding a non-for-profit has, the more ineptly run it is. So like
>>385601 while I was in a similar position, I managed to clock at least a few days I never showed.
No. 386518
>>385894>I had a nicer car.And?
The rest of your story was fine but this is kinda naive. Where I'm from at least, many of the ppl you see trying to show off their money don't actually have much of it.
No. 386814
>>386555Quit, quit, quit.
Trust me, it doesn't get better. I worked at a sushi place with Chinese immigrants, family owned. The physical abuse gets worse and worse and god forbid you have a mental health issue, they simply will not understand.
I finally quit after suffering badly with an eating disorder that no one fucking took notice to except my loyal, wonderful customers, and my boss decided not to let me eat ANY food from the restaurant (even on my days off).
Please get out while you're sane.
No. 392641
About to put in my two weeks at my current job. I posted on a few threads about how it's been driving me nuts to the point of considering suicide, but basically fuck my job.
I work for a certain foreign clothing company, at one their biggest flagship store. The few months were great. I went from working at Target over the summer when I came home from uni to working here, and it was such an upgrade. Pay was great, coworkers and management were great, and the customer base is usually very sweet (we get a lot of tourists, who are sort of a hassle but 9 out of 10 times they're really patience and super grateful when I help them). It was the exact opposite from when I worked at Target, and the really nice customer base was what sold me.
We do this stupid thing where we have to take store photos on a weekly basis, and everything that appears in a photo needs to look perfect. That means we spend hours literally refolding every single item to be perfectly aligned. It's supposed to be the whole area, but fuck that, no one's got time for that. It's not necessarily a special skill, but only a few people are able to do it, and even fewer are able to do it with multiple items (someone might be good at pants but fucking awful at shirts). I don't really know why some people can't just fold some fucking shirts (we follow the creases on the shirt, shit's easy as fuck), but whatever. I'm alright with most items, and picked up how to do it during my eager to please phase. The company says its "for the customer", but no one gives a fuck. People touch our displays and ruin everything in the blink of an eye. We put the wrong size sticker because we don't have the stickers we need but every item NEEDS a size sticker for the photo. We're forced to improvise. Once or twice a year all the stores in the company do "grand prix" where we all take our photos and submit them. Best store gets money. Good right? Nope. It's mostly bottom of the barrel associates who do all the folding, but upper management gets most of the money. Those at the very bottom will get like… $16 lol. The money has to be split among the hundreds of employees, which is understandable, but upper management gets hundreds if not a few thousand if the store wins.
When I started, changing the floor plans was limited mostly to Sundays when we closed the store early. We have small floor plan changes throughout the week, but any really big ones to set up for new products or shifting entire sections around usually happen Sunday. This was when I first started. For the past month or two, we keep having major changes made almost every week. It's not even for new product. Our managers just want to shift entire walls full of product over so clear out space for old product in the back, and then want to move it back in a week or two. Customers get mad because product constantly moves, and I have to apologize and look like a fucking idiot because I have no idea where shit keeps getting constantly moved around to in this giant fucking hell store. This is, again, "for the customer."
This week we just finished preparing for and taking our grand prix photos, have been changing the floor plan of the store for the CEO of the company's visit, but STILL have to take our regularly weekly photos. It's a fucking recipe for disaster. I'm burnt out as fuck.
Other things that piss me off
>Am carrying every fucking team that I'm on because I'm apparently the only one with a brain who can do things
>Used to have dedicated training team for new hires. Got rid of it, throw them out on the floor and hope for the best. Most of them are shit.
>MUST body fold. also you must fold a shirt in 12 seconds, if you're higher up, it's 9 seconds (there are time standards for almost everything).
>Can't leave until your things are done. Sounds reasonable, but if someone decides some piles of clothing aren't folded or aligned well enough, you WILL be made to stay and fix them (this happens literally every night).
>Store need minimum of 500 people to function normally, only at about 300 people including upper management who aren't on the sales floor.
>Despite not having the minimum headcount required, everyone's hours are cut because it's slow season, but we are still expected to do everything to perfection.
>Everyone gets lectured when the store doesn't make sales goals, yet even when we don't hit sales goal we still make more money than the other two flagships in the city.
Everything sounds easy and stupid when I type it out, but believe me when I say it's the most mentally/emotionally/physically draining job. You come in and you're expected to put in 150% minimum effort at all times, and when certain events come up, you need to bump it up to 200% and run on that for a few days. There is no downtime. You cannot rest. Don't even dare thinking about having a day where you feel off.
I've been constantly degraded even though so many of my managers know I'm good (the amount of times they'll give me 4 days worth of hours spread out over 5 days "because we need you anon! you're one of the only good ones!"). I'll be forced to carry my own team, then get put down when my area looks like shit because I just had to cover for 3 other people's areas, help customers, and run all the product from the fitting back to the floor with no help. When I was first made a team lead (by a manager who liked me) and just trying to figure out how to even lead a team, I got yelled at because I wasn't doing well enough and was told that I didn't deserve my position (by a different manager who was just moved onto our team).
A friend/coworker of mine said "it's just this week anon" but it's not. We have floor plan changes every week, even if it's not to the magnitude of this week. We're pushed beyond our limits every week. We're made to stay well beyond our shifts just because something "isn't up to standard" (i.e. doesnt look absolutely fucking perfect) every single night. We get yelled at for not moving fast enough or things out of our control every single week. A manager of mine who left to go to another store said it's just my store (she loves her new store and lied to get transferred out), but all the mall stores are too far away from me and I can't drive to any of them.
I've met some of the most amazing, hardworking people here. So many of the workers are students, which is fucking mindblowing to me that they deal with this shit place on top of their schoolwork. Some of my friends had to switch from fulltime to parttime, but they'll still be scheduled for over 32 hours, except now they don't even get the fulltime benefits. Then they'll be told "it's because we need you!" I feel like people either burn out and leave, or they stay here and move up the ranks and lose their soul in the process. Working here has made me realize that money really isn't worth it. Making decent money, or even really great money to afford a really cushy lifestyle, simply isn't worth it when I feel like I'm being pushed to the edge of killing myself every few weeks. I'm putting in my two weeks soon, and I know at this point I'm so fed up with this place I can just not come in for my shifts and fuck everyone over, but I know what it feels like to hope someone will come in to save the day because we're all constantly struggling, so I'll probably come in because while I hate the company, even til the very end I can't leave my team to suffer like that.
Not the satisfactory "fuck yall im out" I wished for, but whatever. I'm looking forward to life after this place.
No. 392794
>>392641I'm sorry anon, I'm glad you're not falling for the "we need you" manipulation anymore though. I'm also the kind of person that will work shittier and shittier work because I'm told I'm needed, and it's a bullshit cope.
On the other hand you really seem to know what's going on in your store and seem to care about everyone, right down to the facts and figures. Like you're not just a disgruntled part timer, you really are someone that actively tries to work and even though you're not recognised enough for it, I hope you recognise it yourself.
If this stuff really bothers you then you could gather as much information as possible, such as the actual discrepancy in the rates that higher ups are making from the grand prixs, or solid numbers for the actual protocols for headcount that are meant to be working vs that are. After you leave you could either forward things on to a higher up manager, or anonymously put it up on GlassDoor. If you felt bitter you should even try forwarding it to a local newspaper, people love hearing about fatcats skimming off the top. But of course this is just more work that you're doing for free, it won't improve your life at all, so it's better to just try to forget about it all after you move on.
>they'll give me 4 days worth of hours spread out over 5 daysSince you're resigning soon anyway, you may as well start directly asking for a minimum length to your shift, if they ever say they need you then reply that you're happy to do a full day as your rent has increased etc. If they need you so much they can cough up to pay for your breaks.
No. 392926
>>392794Thank you anon! I hate sounding so full of myself but I definitely know my worth and I know I'm a good employee. I've definitely started going down that path of not putting in as much effort as I used to. I scaled myself back from helping everyone in hopes that maybe lightening my own load would make things a bit easier, but even when I've scaled myself back, I'm still running on 100%. I'm envious of some coworkers who absolutely do not give a shit about being here and are so unmiffed about working there, like I wish I could just not care, but it's so engrained in my brain that I need to do everything, all the time, really fast. It's like when I work slow and try my best to be unmiffed, a manager or someone will come up to me and ask if something's wrong or gently tell me "cmon anon, I know you can definitely do better than this" and it
triggers something in me that makes me go back to working as hard as I usually do, because I feel so bad.
Our schedule is manually made by one person every single week, and this upcoming week she actually asked if I was willing to work 5 days lol. I told her I would only do it if she scheduled me for 37 hours (we skim a few hours off because everyone inevitably stays past their shift so I would end up making about 40 hours anyway). I also forgot to request off for a concert I'm going to and told her "oops, guess I'm calling out" because I really don't give a fuck anymore, but she was nice enough to not schedule me for the day of the concert, which is really nice (plus now that's one less callout they'll have to worry about).
I know I'll have to do an exit interview, and I'm debating what to say/write on the forms. I heard from a friend in another department that they tried to fill out a leaving supervisor's exit interview, probably because he was going to shit all over them, but he fought them to write his own. On one hand I want to rip them a new one, but on the other hand I know this company will never change so it's just wasting my time and effort.